Cookie Policy
This Cookie Policy (“Policy”) explains how SutraOS Technologies Private Limited (“Company”), which owns and operates SutraFin (“Platform”), uses cookies and similar technologies on the Platform.
This Policy describes the types of cookies and similar technologies that may be used on the Platform, the purposes for which they may be used, and the choices available to users in relation to such technologies.
This Policy should be read together with the other applicable policies and terms governing the use of the Platform.
1. What are Cookies?
Cookies are small text files or similar technologies that may be stored on a user’s device when the user accesses a website. Cookies may enable a website to recognise a device, maintain a session, remember certain preferences, support security and understand how the website is used.
The Platform may also use technologies that perform functions similar to cookies, including pixels, tags, web storage or other similar technologies. References to “cookies” in this Policy include such similar technologies, where applicable.
2. Types of Cookies and Similar Technologies
The Platform may use different categories of cookies and similar technologies depending on the technologies deployed on the Platform from time to time. These may include the following:
a. Strictly Necessary Cookies
Strictly necessary cookies are used to enable essential functions of the Platform, including login and session management, authentication, security, fraud prevention, access control and other functionality necessary for the operation of the Platform. These cookies are generally required for the Platform to provide the relevant functionality and, where applicable, may not be disabled through the Platform. Users may be able to block or delete such cookies through their browser or device settings; however, doing so may affect the availability or functionality of certain features of the Platform.
b. Preference Cookies
Preference cookies are used to remember user preferences and settings, such as language, display preferences or other configuration choices, and to provide a more consistent user experience. Where the use of such cookies requires user consent under Applicable Law, the Company will obtain the required consent before deploying them.
c. Analytics and Performance Technologies
Where deployed, analytics and similar technologies may be used to collect information regarding the use and performance of the Platform, including information relating to navigation, usage patterns, errors and performance issues. Where required under Applicable Law, non-essential analytics and performance technologies will be deployed only after providing the required notice and obtaining the user’s consent or other legally required choice.
3. Third-Party Technologies
The Platform may use technologies provided by third-party service providers for purposes such as analytics, security, performance monitoring or other functionality.
Only third-party providers and technologies actually deployed in the Platform’s production environment will be treated as applicable to the Platform.
The Company will maintain an internal cookie and technology register identifying, as applicable:
- the cookie or technology name;
- the service provider;
- the purpose of the cookie or technology;
- the applicable category;
- the duration or expiry period; and
- whether the technology is provided by a third party.
4. User Choices and Cookie Controls
Where required by Applicable Law, the Platform will provide users with appropriate controls to accept, reject or otherwise manage non-essential cookies and similar technologies.
Users may also be able to manage, block or delete cookies through their browser or device settings. Disabling certain cookies may affect the availability, functionality or performance of some features of the Platform.
Where consent is obtained for non-essential cookies, users may withdraw or modify their choice through the cookie controls made available on the Platform, where applicable.
5. Cookie Retention
Cookies may remain on a user’s device for different periods depending on their purpose. Some cookies may be deleted when the browser session ends, while others may remain for a specified period or until deleted by the user.
The Company will maintain an internal cookie register recording the applicable duration or expiry period for cookies and similar technologies deployed on the Platform.
6. Privacy and Personal Data
Certain cookies or similar technologies may involve the collection of information that may constitute personal data under Applicable Law.
Where personal data is collected through cookies or similar technologies, such processing will be undertaken in accordance with the Company’s Privacy Policy and Applicable Law, including applicable requirements relating to notice, consent, purpose limitation, security and user rights.
7. Changes to this Policy
The Company may update this Policy from time to time to reflect changes in the cookies, analytics tools or other technologies deployed on the Platform, changes in Applicable Law or changes to the Platform’s functionality.
The updated Policy will be made available on the Platform with the revised “Last Updated” date.
8. Contact
For any questions or concerns regarding this Policy or the use of cookies and similar technologies on the Platform, users may contact:
Privacy Email: support@sutraos.com